Team Triple Check / The Keepers of the Warmth
It never ceases to amaze me that we the coat checkers are always creatively thinking when it comes to managing a grouping of coats.
I recently worked a coat check with 2 other coat checkers. It was my first triple coat check( I have to admit that discount double check ad pops into my head) . I have to share that the triple coat checker gig was a really cool experience. The event was so big that there was definitely lots of work for all of us. We ran this coat check pretty slick thanks to our creative thinking and years’ of experience.
I always scope out any event by the number of attendees, take into an account of what kind of weather is local. Do some logical thinking and then make an estimation. It kind of gives you a guide to how to fit your coat check.
Fitting is outfitting your coat check properly making sure your hangers, racks, tickets, and any other supplies are at hand and that you know where things are at and it doesn’t look disorganized. You always want to be presentable even if you know that deep down inside it’s crazy.
When your working with other checkers communication is key. And it’s always so nice when everyone knows what everyone else is up too. It also helps if they are stellar co-workers, which I totally lucked out on.
Instead of us individually checking in coats and doing the transaction, we streamlined that big event with three different reference points the patron had to walk through.
Checker #1 – Took the item and assigning as return ticket
Checker #2 – Was the money and ticker issuer
Checker #3 – Was the hanger/stocking person/ organizer
This flow was the most ideal for this event. People were in and out in no time. It was totally an assembly line styled evening in coat check, but really one of the most thought out workflows.
And with the front end all on the set up, it made the return for pick up smooth.
Another cool part of this event was that it was full of interesting characters people who really celebrated the Edwardian time period.
It was visual, it was knowledgeable, and people were really taking it there and talking like they were from that time period.
A man who had come into our coat check dressed up like he was on a royal safari sent out by a royal expedition…came because he wanted to submit something into lost and found. And after hearing him talk for a few minutes he summed it up best.
“You are the keepers of the warmth! You send everyone home warm with their jackets.” I thought how spot on, I never really thought of if it in that manner, but yes that is what we do.
Sometimes it takes a total stranger to make you realize what you actually are doing has bigger outcomes than just what you see off the top it’s felt all the way home.